Returns & Exchanges
At iFLY Luggage, we want you to travel with complete confidence; if you are not entirely satisfied with your purchase, you may return your unused items within 30 days of delivery. Please ensure all original tags remain attached and the luggage is returned in its original packaging to qualify for a full refund.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Pack Your Luggage
Place the unused item securely in its original box, ensuring all protective materials and hangtags are included.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Receive Your Refund
Once our warehouse inspects the return, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing